Terms of Service
- General Provisions
1.1. These terms govern the relationship between the service provider (hereinafter “We”, “Our” or the “Provider”) and the service recipient (hereinafter the “Customer”) with regard to the provision of repair services for scooters, bicycles and batteries.
1.2. By using Our services, the Customer agrees to these terms. - Provision of Services
2.1. We undertake to provide repair services within the agreed period.
2.2. The Customer must provide accurate information about the problem and the usage history of the device.
2.3. The Provider has the right to refuse to provide services if it establishes that the device has been damaged intentionally or operated improperly. - Pricing and Payment
3.1. Prices for services are determined in accordance with the service price list in force at the time the service is provided. (The full price list is not publicly published or distributed.)
3.2. The Customer undertakes to pay for the services upon or before collection of the device.
3.3. In the event of late payment, the Provider has the right to charge default interest for each day of delay at the default interest rate set by us at that time. - Warranties and Liability
4.1. The Provider grants a 3-month warranty on the repair services performed.
4.2. The warranty does not cover natural wear and tear, improper use of the device or damage caused by external factors.
4.3. The Provider is not liable for any direct or indirect losses incurred as a result of a malfunction or use of the device.
4.4 The Provider is not liable for new faults that arise during the repair. - Data Protection
5.1. The Provider undertakes to protect the Customer’s personal data in accordance with applicable legislation and not to use them for purposes other than the provision of the service without the Customer’s consent.
5.2. The Customer agrees that their personal data will be used for communication and for the provision of services. - Termination
6.1. The Customer has the right to terminate the service contract if the repair work has not yet begun, by notifying the Provider in writing within 3 days.
6.2. If the provision of the service has already begun, the Customer undertakes to pay for the services performed up to the date of termination of the contract. - Final Provisions
If the device is not collected within 5 days of notification that the service / repair / work has been completed, storage fees apply, as set out at: https://fabiride.com/terms-and-warranty/
If the device is not collected within 30 days, it will be disposed of by a method of our choice without further notice or information.
When collecting the device, the customer must present the acceptance receipt. (A photo or copy is not accepted.) If the acceptance receipt is not presented, the FabiRide representative reserves the full right not to release the device.
FabiRide reserves the right to amend these terms without prior or further notice to the Customer.
